💳 Refund Policy
At KAILEY APPLE LLC, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds may be issued.
Returns Eligibility
- Items must be returned within 30 days of delivery
- Items must be unused, unworn, and in original condition
- Original packaging must be included
For hygiene and safety reasons, certain items may not be eligible for return unless defective or damaged upon arrival.
Non-Returnable Items
The following items are not eligible for return:
- Items that have been worn, washed, or altered
- Items returned without original packaging
- Final sale or clearance items (if applicable)
Refund Process
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- Approved refunds will be issued to the original payment method
- Refund processing times may vary depending on your payment provider
Shipping costs are non-refundable unless the return is due to our error.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with your order number and photos of the issue.
Contact Information
For refund inquiries, please contact:
Email: info@kaileyapple.com
Phone: +1 (208) 741-5727